Crisis management: Training for managers

Driving is one of the most dangerous activities you ask your employees to do. The impact of a fatal or serious road crash involving one of your vehicles – on your organisation, employees and the victims – cannot be understated. Good crisis management after a crash can help reduce the trauma experienced by employees and victims, and limit damage to your organisation. This seminar will help you understand how to respond to serious road crashes in an effective, timely and compassionate manner.

This training course for fleet and HR managers is about how an organisation can provide support after a road crash or other sudden, violent event. The training covers:

• practical and procedural issues following a sudden death or serious injury;
• possible commercial and legal implications for your organisation;
• how to look after the welfare of all those involved in and affected by the incident;
• the roles and responsibilities of professionals who work with bereaved and injured people;
• what you can do to support your employees, and the limitations of your support;
• what you should communicate to other employees; and
• how to create a crisis response team.

Agenda

10am – 10:30am Registration and refreshments

10:30am – 10:35am Introduction and welcome, Sarah Plumb from Brake, the road safety charity and David Jones from Alphabet (GB) Limited

10:35am – 11:15am The costs of a crisis, Andy Wolrich, Director and Founder at Wolrich Consulting

11:15am – 11:30am Coffee break

11:30am – 12:30pm Providing support, Rosie Murray MBE

12:30pm – 1:15pm Lunch

1:15pm – 1:55pm Post-crash responding, David Higginbottom, CEO at Driver First Assist

1:55pm – 2:40pm Learning from the incident, Simon Lane, Accident reconstruction consultant at TRL

2:40pm – 3:10pm Writing a crisis response plan, Glen Davies, Technical advisor at FORS

3:10pm – 3:30pm Summary and reflection, Rosie Murray MBE

Venue

Greater Manchester Chamber of Commerce
Elliot House, 151 Deansgate, Manchester | M3 3WD

Venue Directions

The venue is located within walking distance of all three major train stations in Manchester city centre.

12 minute walk from Manchester Oxford Road

15 minute walk from Manchester Victoria

20 minute walk from Manchester Picadilly

For further information please visit The Chamber website here.

Price

This is a free event.

Booking 

Book your place here.

This event is sponsored by Alphabet GB Limited.